Member support
Here for everyday life.
Get to know the teams behind your coverage, from plan questions to claims and roadside assistance.
How We Can Help
Whether you're exploring a plan or already covered, meet the teams who keep your coverage working for you.
Sales
Ready to explore coverage or want a quote? Our sales specialists walk you through plan options, pricing, and what fits your home and vehicle.
Monday–Friday, 8am–8pm CT
Customer Service
Questions about your plan, payments, or account? Customer service helps you manage your coverage and answers anything about your plan.
Monday–Friday, 8am–8pm CT
Claims
If a covered breakdown happens, our claims team guides you from filing to repair. We'll help you file a claim or check where yours stands.
Monday–Friday, 8am–8pm CT
24/7 Roadside
Stranded on the road? Roadside assistance is available around the clock, every day of the year, for eligible breakdowns.
24 hours a day, 7 days a week
What You Should Know
- Getting a quote. A quote depends on your home's age and systems, or your vehicle's age and mileage. Coverage options and exclusions vary by plan — see our Terms & Conditions for details.
- Before you enroll. We'll confirm eligibility, deductibles, and coverage limits with you before anything is finalized, so there are no surprises later.
- When something breaks. Contact us as soon as you notice a problem with a covered system or component. A certified technician will be arranged and your claim handled from there.